Legal
Privacy Notice
Last updated: February 2026
1. Who We Are
The Lemonade Living Company (“we”, “us”, “our”) is a South African wellness company providing digital and physical wellness products, courses, and tools. We are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) and applicable data protection laws.
2. Information We Collect
We collect the following personal information when you interact with our website: Information you provide: Name, email address, and payment details when you make a purchase, download free resources, join a waitlist, or submit a contact form. Automatically collected: Browser type, device information, IP address, and general location (timezone) for currency display purposes. We do not track your precise location.
3. How We Use Your Information
We use your personal information to: • Process purchases and deliver digital products • Send you the free resources you request • Notify you about products you've waitlisted • Respond to enquiries submitted via our contact form • Send order confirmations and download links via email • Improve our website and product offerings
4. Payment Processing
All payments are processed securely through PayFast, a PCI DSS-compliant payment gateway based in South Africa. We do not store your credit card or banking details on our servers. Please refer to PayFast's privacy policy for details on how they handle your payment information.
5. Email Communications
When you download a free resource or make a purchase, we send transactional emails (download links, order confirmations) via Resend. We may occasionally send you information about new products relevant to your interests. You can unsubscribe from marketing emails at any time by contacting us directly.
6. Data Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. We share data only with: • PayFast (payment processing) • Resend (email delivery) • Our hosting provider (for website operation)
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All data is transmitted over encrypted HTTPS connections.
8. Your Rights (POPIA)
Under the Protection of Personal Information Act, you have the right to: • Request access to the personal information we hold about you • Request correction of inaccurate information • Request deletion of your personal information • Object to the processing of your personal information • Lodge a complaint with the Information Regulator To exercise any of these rights, contact us at lemonadeliving4me@gmail.com.
9. Cookies
Our website uses essential cookies required for basic functionality (session management, preferences). We do not use third-party tracking cookies or advertising cookies.
10. Changes to This Notice
We may update this privacy notice from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this notice periodically.
11. Contact Us
If you have any questions about this privacy notice or how we handle your data, please contact us at: The Lemonade Living Company Email: lemonadeliving4me@gmail.com Location: South Africa